Just thought I'd share some methods for helping people with technical problems.

http://forum.cabalonline.com/showthread.php?t=18072

^That's the Dutch translation, courtesy of ParvusM.

Reinstalling Windows guide:

http://www.winsupersite.com/showcase...p_sg_clean.asp


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For those with Log in problems:
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Request your website username
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1. Visit https://www.cabalonline.com/account

2. Click the 'Forgot Username' button

3. Enter your email address which you used to register on the website

4. Select one of the secret questions you chose when you registered on the website and provide the answer

5. Click the Submit button

6. Your username will then be sent out to your email account.

You can reset your game account password by following the instructions below.


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Reset your website password
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You can reset your website password by following the instructions below.

1. Visit https://www.cabalonline.com/account

2. Click the 'Forgot Password' button

3. Enter your website username

4. Enter your email address, which you used to register on the website

5. Enter the new password you would like to use

6. Confirm the new password by entering it again

7. Select one of your secret questions from the list and enter the correct answer

8. Click the submit button

Once the password has been changed, you will receive a confirmation email.

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Reset your game password
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1. Login to your website account by visiting https://www.cabalonline.com/account

2. Once you have logged into your account, click 'Reset' for the relevant game account in the Password column

3. Enter the new password you would like to use

4. Select one of your secret questions and provide the answer

5. Click the Submit button

Once the password has been reset, you will receive a confirmation email.


Your CABAL Online Secret Question and Answer are vital pieces of information, which are required in order to prove ownership over your account. Please ensure that you know your secret question and answer and that the details you use will not be forgotten! If you wish to change the secret questions and answers you selected during registration, please follow the steps below:

1. All changes to your secret question and answer must go through the support department. If you have not already done so, register for the support system and log into your account.
2. Once you have registered and logged in, create a support ticket under the account department. In the header put the title "REQUEST: Change Secret Q A".
3. In the body of your message you must provide Game-Masters.com with the following:

Current Secret Question 1:
Current Secret Answer 1:

OR

Current Secret Question 2:
Current Secret Answer 2:

And then choose from the optional secret questions below, providing an answer for each.

Select one of these questions, for your First secret question and then provide the answer below:


-Best childhood friend
-Name of first pet
-Favourite Teacher
-Favourite historical person
-Favourite movie
-Anniversary [dd/mm/yyyy]

Secret Answer:

Select one of these questions, for your Second secret question and then provide the answer below:

-Father's middle name
-Spouse's middle name
-First child's middle name
-Grandfather's occupation
-Mother's birthplace
-Mother's maiden name


Secret Answer:
4. An example template is as follows:

Current Secret Question 1: Mother's Maiden name?
Current Secret Answer 1: Matilda

Favourite movie
Secret Answer: Pretty Woman

Father's middle name
Secret Answer: christopher







If you still cannot log in, make sure you are within Europe.

* Austria
* Belgium
* Bulgaria
* Cyprus
* Czech Republic
* Denmark
* Estonia
* Finland
* France
* Germany
* Greece
* Hungary
* Ireland
* Italy
* Latvia
* Lithuania
* Luxembourg
* Malta
* Netherlands
* Norway
* Poland
* Portugal
* Romania
* Slovakia
* Slovenia
* Spain
* Sweden
* United Kingdom




Here's list of different methods to also help with the tech. problems:

Method 1 - Press CTRL ALT DELETE to open up the task manager and click Processes. If you find "GameMon.des" (or something similar), click "End Process" then "Yes". If that doesn't work then restart your computer or play Cabal under a different windows user account.

Method 2 - Running a virus and spyware scan is highly recommended. Close all programs and try again.

Recommended software:


Ad-Aware SE (Personal Edition)

Windows Defender


Method 3 - This shows that something on your PC is preventing GameGuard from running. Disable Windows Firewall and all 3rd party firewalls. Temporarily disable your anti-virus and anti-spy (or uninstall them if all else fails). Click Start then Run. Type "services.msc" without the quotes. Make sure the following services are disabled from startup and the service is stopped. (to do this, right click on the item).

- Automatic Updates
- Background Intelligent Transfer Service
- Windows Firewall/Internet Connection Sharing
- Security Center

If you've done that then Windows Firewall has been completely disabled. (You can turn it on again anytime you want). If Cabal still doesn't work, try this. With Cabal installed, download and install the Windows Installer Cleanup Utility. Find Cabal and click remove. Now uninstall Cabal. This will now be a fresh, new install. Download the client again and install normally. If it still doesn't work, try this. Press CTRL ALT DELETE to open the task manager and click Processes. Kill of any programs that you know is safe to close. ProcessScan will scan your processes and tell you what is safe and what is not. You should not kill any of the following processes:

- explorer.exe
- svchost.exe (there are multiple, don't end any of them)
- lsass.exe
- services.exe
- winlogon.exe
- csrss.exe
- smss.exe
- System
- System Idle Process

If that still doesn't work, then I have one last solution. Uninstall Cabal. Start > Control Panel > User Accounts. Create a new user account as an administrator. Now on that account, download and re-install Cabal.

Method 4 - GameGuard is corrupted. Delete the GameGuard folder, run Cabal and let it download the new GameGuard patch.

Method 5 - Go to C:/WINDOWS/system32/drivers/etc/ and delete the HOSTS file.

Method 6 - Make sure you are connected to the internet.
- Make sure you have the required minimum specs.
- Make sure you live in the EU and your country is supported by the game

Minimum specification

CPU Pentium 3 800MHz  

RAM 512MB

Graphics Card 3D accelerator Radeon 9800PRO  

Sound Card Any DirectX 9.0c compatible sound card

Hard disk space 2.5GB  

Processor must support SSE instruction set.





Recommended Specification

CPU Pentium 4 1.4GHz  

RAM 1GB  

Graphics Card Geforce 6600GT  

Sound Card Any DirectX 9.0c compatible sound card

Hard disk space 2.5GB  

Processor must support SSE instruction set.

1. Background Processes
2. Conflicting Software
3. Hardware
4. Drivers

• Loss of packets
• Not enough memory

• Delete Cookies
• Delete Temp Files
• Reboot PC