It's really sad to see the attributes go down after failed refining, we understand that, so we try to help.

Refining Protecting Pack: With this pack, you can get your attributes recovered after being lowered caused by failed refining.

Price: 200 Mall Points

Event Duration: 1:00am, Jan 29th to 11:59pm,Jan 31st EST(GMT-5)

Rules:
1. Each pack can only protect one piece of equipment, and three attributes at most.
2. The valid time for each pack is 15 minutes,timing starts after our staff approve your application.
3. The pack can only be used on the equipment you submit.

Follow these steps strictly to use the pack:
1. Purchase the Refining Protect Pack. (Click here to buy)
2. Contact GM via Live Support and submit the equipment and its corresponding attributes you want to protect, take a screenshot about that.
3. Our Staff verify the related info your submit.
4. After Staff approve your application, timing starts.
5. Within 15 minutes after the approvement, you have three chances to get the attributes of your equipment recovered to that shown on the screenshot, please note that you can only reset the attributes you submit.

Service Time
8:00pm - 10:30am EST(GMT-5), Sunday
0:00am - 5:00am and 8:00pm -11:00am EST(GMT-5), Monday to Thursday.

VCO Team, IGG