Earlier, expansion packs were unavailable for purchase for PlayOnline IDs that have been transferred to Square Enix accounts. However, we are happy to announce that these issues have been addressed.

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Jul. 29, 2011 from 4:11 to 7:16 (PDT)

[Detail of Issue]
Unable to purchase PlayOnline ID options and expansion packs.

[Cause]
Server program issue

[Affected Service]
PlayOnline IDs and Square Enix Accounts